FAQ

Bajimat FAQ — All Your Questions, One Place

Questions about registration, deposits, bonuses, betting, withdrawals, or security? Find clear, straightforward answers right here.

Account & Registration
Deposits & Withdrawals
Bonuses & Promotions
Betting & Games
50+ Frequently Asked Questions
6 Various Topics
24/7 Live Support
In Bengali All answers

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Account & Registration (8 questions)

What you need to register on Bajimat:
  • An active Bangladeshi mobile number (starting with 01X)
  • A valid email address
  • At least 18 years of age
  • A strong password
An NID or passport is not required upfront, though KYC verification may apply for large withdrawals. Registration is completely free and takes just 2 minutes.

Each individual only A Bajimat account. Attempting to create multiple accounts using the same mobile number, email address, or device may result in all accounts being suspended and funds forfeited. Duplicate accounts are a violation of our Terms & Conditions.

on the login page Click the "Forgot password?" link. Enter your registered mobile number and receive an OTP. After verifying the OTP, set a new password. The entire process takes under 2 minutes.

After 5 consecutive incorrect password attempts, your account is automatically locked for 30 minutes. Try again after 30 minutes or reset your password. If your account is locked for a different reason, support@bajimat.clickto send us an email or reach us via Live Chat.

After logging in, go to "Account Settings" → "Personal Information." Click "Change Mobile Number," verify your identity via OTP sent to your old number, then add your new number. If you no longer have access to your old number, please contact support.

KYC (Know Your Customer) is an identity verification process. It is typically required for large withdrawals (over ৳50,000) or suspicious activity. You will need to submit photos of both sides of your NID along with a selfie. Verification is usually completed within 24 hours.

Yes, you can request account closure at any time. For self-exclusion, Responsible Gaming page. To close your account permanently, email support@bajimat.click. Don't forget to withdraw your balance before closing.

During registration, you must confirm that you are 18 or older. In cases of doubt or for large transactions, a copy of your NID or birth certificate may be requested. Bajimat strictly refrains from providing services to anyone under 18.

Deposits & Withdrawals (8 questions)

The following deposit methods are currently available on Bajimat:
  • bKash — most popular & fastest
  • Nagad — Instant Credit
  • Rocket — DBBL Mobile Banking
  • Net Banking — Selected Banks
Deposits are credited to your balance instantly, regardless of the method used.

Minimum deposit at Bajimat ৳200. However, to qualify for the welcome bonus, a minimum ৳500 deposit is required. There is no set maximum deposit limit, though large amounts may require KYC verification.

Withdrawal requests are typically 5–15 minutes to process. However, in some cases it may take up to 24 hours:
  • First-time withdrawal — verification may be required
  • Large amounts — additional security checks apply
  • Bank peak hours — outside banking hours
Requests submitted between 11 PM and 7 AM may take slightly longer to process.

Minimum withdrawal at Bajimat ৳500. Withdrawals of up to ৳50,000 per day are allowed (for standard accounts). VIP members have separate, higher limits. There are no hidden charges on withdrawals.

Wait 5–10 minutes first. If it still doesn't work:
  • Collect your payment transaction ID / reference number
  • Reach out via Live Chat or email us at support@bajimat.click
  • Provide the transaction ID and amount
Issues are typically resolved within 24 hours.

Bajimat does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash/Nagad) may apply their standard transaction charges. These charges are outside Bajimat's control.

Contact Bajimat Live Chat immediately. If your withdrawal is still processing, cancellation may be possible. Once completed, reversals are very difficult — so always double-check all details before submitting a withdrawal.

No, bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement — for example, a 5x requirement means you must wager five times the bonus amount. Once the requirement is met, the bonus converts to real balance and can then be withdrawn.

Bonuses & Promotions (7 questions)

Claiming the welcome bonus is simple:
  • Register and verify your account
  • Make a minimum first deposit of ৳500
  • A bonus equal to your deposit amount (up to ৳5,000) will be credited automatically
No code needed to activate the bonus — it's credited automatically on your first deposit.

The wagering requirement is the number of times you must bet your bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus with a 5x wagering requirement, you'll need to place ৳5,000 in bets. Keep in mind that only bets with odds of 1.5 or higher typically count toward the wagering requirement.

Share your account's referral code with a friend. When your friend registers using that code and makes their first deposit, you will receive ৳200 Referral Bonus . A 3x wagering requirement applies to receive this bonus. A separate bonus is awarded for each successful referral.

Per Monday You receive 5% cashback on your net losses from the previous week, up to a maximum of ৳2,000. There is no wagering requirement on this bonus — it is credited directly to your balance and is fully withdrawable.

Bonus validity varies by bonus type:
  • Welcome Bonus — 30 Days
  • Free Bet — 7 Days
  • Referral Bonus — 14 days
  • Weekly Cashback — No Expiry
If the wagering requirement is not met within the validity period, the bonus will be forfeited.

Generally, you cannot claim a new bonus while one is already active. However, cashback and referral bonuses can be received alongside an active bonus. For more details, Terms & Conditions here.

VIP members enjoy: personalised bonus offers, higher cashback rates (up to 10%), a special birthday bonus, faster withdrawals, a dedicated account manager, and invitations to exclusive events. VIP tier is determined by betting volume.

Betting & Games (6 questions)

Sports you can bet on at Bajimat:
  • Cricket (IPL, BPL, International)
  • Football (Premier League, La Liga, UCL)
  • Kabaddi & Hockey
  • Tennis, Badminton
  • Basketball, Volleyball
  • E-Sports (CS:GO, Dota 2)
Betting opportunities are available on more than 500 events every day.

Live betting lets you place wagers in real time while a match is in progress. Odds update continuously once the game begins. It lets you read the flow of the match before deciding — making it more exciting than pre-match betting. Login to go to the live betting section.

An accumulator or parlay bet combines multiple events into a single wager. If all events win, the odds are multiplied together for a potentially huge payout. However, if even one event loses, the entire bet is lost. The risk is higher, but so is the potential reward.

On selected betting markets Cashout Yes, this feature is available. If at any point during a match you feel your chances of winning are dropping, you can sell your bet at its current value and secure a partial return. Note that Cash Out is not available on all events, and bets generally cannot be cancelled once confirmed.

Minimum Bet ৳20. Maximum bet amounts vary by event and market — typically up to ৳1,00,000. VIP members may have higher limits. Responsible Gaming You can set your own bet limits from Settings.

Bajimat uses decimal odds, which act as a multiplier on your bet. For example, odds of 2.5 mean a winning ৳100 bet returns ৳250 (your ৳100 stake plus ৳150 profit). Odds of 1.5 mean lower risk and lower reward, while odds of 5.0 mean higher risk and higher reward. Betting Tips Read more details on the page.

Security & Privacy (5 Questions)

Bajimat uses 256-bit SSL encryption to keep all your data secure. User funds are held in separate accounts, completely isolated from operational expenses. Our security team monitors the system 24/7.

Yes, Bajimat supports 2FA. You can enable two-factor authentication via mobile OTP in your account settings. Once active, you'll need to enter both your password and the OTP sent to your mobile at every login. Keeping 2FA enabled is strongly recommended for your account security.

No. Bajimat does not sell or share your personal information with any third parties. Only the minimum data necessary for payment processing or legal compliance may be shared with the relevant parties. Learn more in our Privacy Policy

Immediate steps to take:
  • Change your password immediately
  • Contact us via live chat or at support@bajimat.click
  • Request a temporary account lock
  • Report details of any suspicious transactions
Our security team will investigate promptly.

Warning:
  • Only bajimat.click The domain is official
  • Make sure the URL shows https:// and a padlock icon
  • Never share your password or OTP with anyone over the phone
  • Do not click on unfamiliar links
  • If you're suspicious, let us know at support@bajimat.click

Mobile App (4 Questions)

Bajimat App our app page to download. Both Android (APK) and iOS versions are available. It may not be listed on Google Play or the App Store — download directly from our site.

Yes, the Bajimat app offers everything available on the website — plus extra features: push notifications, faster load times, biometric login (fingerprint/Face ID), and live score notifications.

Having trouble installing the APK:
  • Go to Settings → Security → enable "Install from Unknown Sources"
  • Delete the existing APK file and download a fresh copy
  • Make sure your phone has enough storage space (at least 50MB)
  • If the issue persists, please contact support

Yes, the Bajimat app is completely free to download and use — no fees whatsoever. All you need is an internet connection. App Page Download it now.
Didn't find the answer you were looking for?

Our Bangla-speaking support team is available 7 days a week, 24 hours a day.

📧 support@bajimat.click

The level of service that sets Bajimat apart

Read the FAQ and see for yourself just how transparent and user-friendly Bajimat is.

Fully in Bangla

All Bajimat services, support, and guidance are available in Bengali. No language barriers.

Fast Payments

Deposits are instant, and withdrawals take just 5–15 minutes — faster than any other platform in Bangladesh.

Safe & Transparent

SSL encryption, transparent bonus terms, and clear policies — no hidden surprises, ever.

24/7 Support

Even at 3 AM, Bajimat support has you covered. Get a response in minutes via live chat or email.

Transparent Bonuses

All bonus terms are written clearly in Bangla. No hidden conditions — what you see is what you get.

Best Mobile App

A lightweight, fast, and easy-to-use app. A seamless experience on both Android and iOS.

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